@ARTICLE{impact2014,
     Title={Impact of Commitment on Customer Citizenship Behavior: An Empirical Study of Supermarkets in India},
     Author={Aggarwal, Nidhi and Soch, Harmeen },
     Journal={Business Analyst},
     Volume={34},
     Number={2},
     Pages={153-166},
     Publisher={},
     Year={2014}
}