@ARTICLE{exploratory2013,
     Title={Exploratory Factor Analysis of Customer Voluntary Behaviour in Indian Retail Sector An Empirical Study},
     Author={Aggarwal, Nidhi and Soch, Harmeen },
     Journal={Indian Journal of Applied Research},
     Volume={3},
     Number={9},
     Pages={34-36},
     Publisher={},
     Year={2013}
}