@ARTICLE{customer2007,
     Title={Customer Loyalty: Behavioural, Attitudinal or Both ?},
     Author={Kaur, Harsandaldeep; Soch, Harmeen Kaur and Sabharwal, Nidhi },
     Journal={Global Journal of Business Management},
     Volume={1},
     Number={1},
     Pages={81-91},
     Publisher={},
     Year={2007}
}