@INPROCEEDINGS{mediating2013,
     Title={Mediating Role of Commitment, Switching Costs & Corporate Image on the Relationship between Satisfaction and Customer Loyalty},
     Author={Kaur, Harsandaldeep and Soch, Harmeen },
     BookTitle={2013 Summer Marketing Educators Conference },
     Address={Boston, MA, USA , USA},
     Pages={},
     DOI={},
     Publisher={},
     Month={2013},
     Year={2013}
}